Contact Us

Have a question about your order or need help? We're here to assist you.

Email

support@shakasmr.shop

Live Chat

Available on our website

Response Time

Within 24 hours

Common Topics

Order Status

Track your order using the order number sent to your email after purchase.

Payment Issues

If your payment hasn't been detected, please allow up to 30 minutes for blockchain confirmation. Include your order number and transaction hash when contacting us.

Shipping

International orders typically arrive within 7-21 business days depending on your location. Tracking information is provided once your order ships.

Returns & Refunds

We accept returns within 30 days of delivery. Contact us with your order number to initiate a return. Refunds are processed to the original crypto address.